About Us

We make the difference

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(92) 300 1208 806

About Serkan Tech

Serkan Technologies is a leading contact center that specializes in providing pre-sale, during-sale, and after-sale services through multiple communication channels, including Voice, Email, and Live Chat. We deliver comprehensive sales support and customer care, catering to businesses of all sizes. With years of expertise in customer service, we integrate ethical customer care practices into everything we do. If you're seeking reliable, communication-focused BPO services, you're in the right place with the experts at Serkan Technologies.

Ceo & Founder

Abdul Qadeer

Customer Service

Prompt and effective support to enhance customer satisfaction and loyalty.

Technical Support

Quick solutions to technical issues, ensuring smooth operations and minimal downtime.

Sales and Marketing

Targeted strategies to boost sales and drive business growth.

Back-office Support

Streamlining administrative tasks so businesses can focus on core activities.

Data Entry

Accurate, efficient data entry services to keep your business data organized.

Transcription

Converting audio/video content into accurate text for better documentation.

Business Solutions

Comprehensive Services for Efficiency and Growth

We provide a range of tailored services to support your business operations, from customer support to data management, ensuring smooth performance and growth.

Customer
service

We offer comprehensive customer service solutions, ensuring prompt and effective support to enhance customer satisfaction and loyalty.

Technical support

Our technical support team provides quick resolutions to technical issues, helping businesses maintain smooth operations and reduce downtime.

Sales and marketing

We drive sales and growth by delivering targeted marketing strategies and closing deals, ensuring that businesses reach their potential.

Back-office support

Our back-office services streamline administrative tasks, allowing businesses to focus on core operations while we handle the rest.

Data entry

We provide accurate and efficient data entry services, ensuring your business data is organized and up-to-date for informed decision-making.

Transcription

Our transcription services convert audio and video content into accurate text, helping businesses keep track of essential information and communications.

Our mission

Your Trusted Partner in BPO, KPO, and IT-Enabled Services

Founded in 2008, Serkan Technologies is a 60-seat call center specializing in BPO, KPO, RPO, and IT-enabled services. We handle outsourcing processes across lead generation, sales, support, financial accounting, chat/email support, procurement, and transcription. Serving clients in Pakistan, UAE, Canada, Australia, and worldwide,

we combine expertise in business processes with IT and analytics to offer a range of services. Key areas include data validation, marketing, promotions, surveys, and inbound/outbound calls in sectors like energy, telecom, and utilities.

At Serkan Technologies, we help businesses save time, reduce costs, and achieve growth and success.

Why BPO?

Optimize your company's credit recovery results

Outsourcing your business processes to a trusted BPO partner like Serkan Technologies brings multiple advantages. By enhancing operational efficiency and scalability, you can focus on what matters most developing the core aspects of your business.

.01
Operational Efficiency

Enhance operational efficiency & scalability

.02
Cost Savings

Huge Cost Savings

.03
Industry Expertise

Access to specialized industry knowledge

.04
Business Focus

Focus on developing core aspects of your business

.05
Capital Savings

Save the Capital Expense required to build a contact center

Explore Our Solutions, Contact Center & Technology

Discover how our expertise in contact centers and advanced technology can drive your business success.